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Privacy Policy
Last updated: April 6, 2026
Fax Drop collects and processes only the information needed to provide core fax functionality,
account management, billing, and support.
Information We Process
- Account identifiers (for sign-in and account continuity)
- Fax metadata (timestamps, status, sender/recipient info where required for transmission)
- Documents you choose to send/receive via fax workflows
- Support communications when you contact us
How We Use Information
- Deliver and track fax transmissions
- Provide inbox/sent history and account features
- Handle billing and subscription access
- Investigate failures and support requests
Data Retention and Deletion
We retain data only as needed to operate the service and satisfy legal obligations. You can request
account deletion in-app, which initiates permanent removal of associated account data subject to
operational and legal constraints.
For step-by-step account deletion instructions, visit
/account-deletion/.
Contact
For privacy questions, email privacy@faxdrop.app.